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Prodapt Red Book

We are very proud to present you with our Red Book. The Red Book explores Prodapt’s view of the connected world. And especially the part Prodapt plays in it.

Prodapt foundation

We are on a sustainable endeavor towards making a positive difference to the world we operate in.

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Highly driven individuals with diverse experience and strong business acumen that have a shared vision of inspiring, innovating, and impressing.

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We believe in connecting people from diverse backgrounds to achieve our collective goal of accelerating Connectedness™.

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SERVICE / GENERATIVE ENTERPRISE MODERNIZATION

Drive Generative Enterprise Modernization with intelligent tech & process stack

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Deploy services 3X faster with a
pre-configured Managed BSS solution using Salesforce & Aria. Let's Go To Market!

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SERVICE / GENERATIVE ENTERPRISE MODERNIZATION

  1. Overview
  2. differentiators
  3. Industry outlook
  4. service offerings
  5. Accelerators
  6. success stories

Overview

Legacy breeds legacy and the digital era won’t wait!

Telcos must drive intelligence across their technology stack, workflows and business processes to enhance service agility and deliver rich, digital experiences. Leverage Prodapt’s AI-powered GEM suite to power operational agility, organizational efficiency, and deliver great experiences.

30%Assured cost savings through fully integrated turnkey solutions

3XFaster Time to Market and Customer Acquisition

The GEM differentiators

Data

AI at Core

Audit and Recommendations

Tailored for Telecom

existing

Pre-integrated E2E solution

Regulatory & compliance readiness

Cloud-native, Scalable & Flexible

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Industry Outlook 1/4

Rapid Market Entry

  1. Telcos require out-of-the-box functionality across their B/OSS and processes through pre-configured E2E solutions for quick scalability
Industry Outlook 2/4

Partnerships & wholesale models

  1. Hunting for new revenue streams, Telcos want tech-driven solutions for their market expansion goals & novel channel strategies
Industry Outlook 3/4

Agile Operations for MVNO

  1. MVNOs need modern, AI-led solutions to eliminate siloes across their tech stack
Industry Outlook 4/4

Simplified service expansion

  1. Operating in a highly competitive market, Telcos must adopt pre-configured solutions to supercharge service expansion
  1. 1.Telco in a Box
  2. 2.Telco to Techco
  3. 3.Intelligent BSS
  4. 4.Intelligent OSS
Service OFFERINGS 1/4

An integrated, turnkey packaging for telecommunications service providers, enabling them to quickly deploy and manage telecom services for a greenfield tech stack roll out.

  1. Simplified Network management

    Drive simplicity across your network operations, including configuration, optimization, monitoring & analytics. Drive AI-powered analytics and fault management, while empowering unified network operations.

  2. Automated Service Provisioning

    Make your service provisioning automated, service assurance seamless and deliver Over the Air (OTA) updates to enhance service agility and customer experience.

  3. Integrated Billing Platform

    Leverage One platform to enable billing for prepaid, postpaid & pay-as-you-go plans, and deliver convergent billing across services – data, voice, IPTV & more, with flexible pricing and high revenue assurance.

  4. Digital & VAS support

    Support digital content including music, video, and apps, and enable mobile money and Payments seamlessly. Enable cloud services including storage, compute and collaboration tools, while supporting IoT and M2M services.

  5. Scalable & flexible

    Leverage a modular, cloud-native architecture that integrates easily with third party systems and services to power your scalability goals.

  6. Enhanced customer experience

    Create and operate intuitive user interfaces, commission self-serve at scale, and run AI-enhanced reward/loyalty programs to supercharge experiences and prevent churn.

  7. Flawless compliance

    Adhere to regulatory requirements, including data privacy, with ease, detect and prevent fraud and enhance network security with Prodapt’s Telecom-Native service expertise.

Service OFFERINGS 2/4

Transform into a technology-led organization by adopting digital services, advanced analytics, innovative technologies and Prodapt’s open-source accelerators

  1. Diversify services

    Expand beyond legacy telecom services to include IoT, cloud computing, AI, and digital media services. Support VAS-like mobile payments, digital advertising, and smart home solutions.

  2. Enhance Operational Efficiency

    Leverage AI/ML & Hyperautomation solutions to drive operational efficiency across your operations and reduce human error. Leverage digital tools to simplify and streamline operations, and optimize costs.

  3. Embrace NextGen Technologies

    Be part of the digital wave across your regions of operation by leveraging 5G to enable new applications like autonomous vehicles, augmented reality (AR), and smart cities. Adopt Prodapt’s cloud computing services and AI-powered solutions to bring advanced technology solutions to life.

  4. Accelerate Time to Market with reusability

    Driving agility into your market operations with a TMF-compliant PSR catalogue that promotes reusability. Level the playing field and gain competitive edge in the market dominated by technology giants.

  5. Leverage Ecosystems & Partnerships

    Deliver integrated solutions through collaborative ecosystems with technology partners and industry players. Drive innovation by tying up with technology solution providers and fast-track market entry for new solutions.

  6. Sharpen Customer centricity

    Leverage data intelligence to enhance customer experience across all touchpoints, ensure, detect current preferences, and predict future trends to tailor newer experiences.

  7. Sustainability & Innovation Leadership

    Adopt a conservational approach to technology integrations to promote sustainability, with an eye towards enhancing digital inclusion and community development. Build a sustainable cadence towards AI use case creation and explore opportunities to co-create joint solutions for the industry.

Service OFFERINGS 3/4

Transform your traditional BSS platform with AI to enhance automation, optimize customer interactions, rationalize catalogs & deliver personalized services

  1. Convergent Billing

    Achieve a Unified Billing System supporting multiple models (prepaid, postpaid, and hybrid) and consolidate different services under One invoice. Enable Real-Time Charging & Billing to allow instant usage updates and flexible billing.

  2. AI-led Customer Insights

    Switch on Predictive Analytics with AI to discern customer data and know future trends, enabling proactive service adjustments and marketing strategies. Address customer churn with retention strategies and enhance stickiness.

  3. Advanced CRM Integration

    Bring forth a unified view of customer interactions and service history with Advanced CRM integration. Deploy targeted campaigns to shore up visibility and drive conversion through impactful customer data and market insights.

  4. Customer Experience Management(CEM)

    Use AI and data analytics to personalize customer interactions based on behavior, preferences, and history. Enable Omni-Channel Support for consistent experience across various channels including web, mobile, social media, and call centers

  5. Automated Service Provisioning

    Allow customers to manage requirements independently through intuitive self-service portals. Streamline activation, modification & termination of services, reducing manual intervention and speeding up processes.

  6. Compliance & Security Management

    Comply flawlessly with data privacy regulations, including GDPR, through secure data handling and storage practices. Implement advanced security protocols to protect sensitive customer and business data.

  7. Revenue Assurance & Fraud Mgmt.

    Implement automated checks and analytics to detect and prevent revenue leakage and billing errors. Utilize machine learning algorithms to identify and mitigate fraudulent activities, real-time

  8. Dynamic Product Catalog Management

    Facilitate the quick creation, modification, and deployment of new products and services. Support dynamic bundling of services to meet customer demands and market trends.

  9. Real-time Analytics & Reporting

    Set up real-time analytics and dashboards for monitoring business performance and customer queries/complaints. Take advantage of customizable reporting tools to track key performance indicators (KPIs) and operational metrics.

Service OFFERINGS 4/4

Use AI to automate network management, optimize resource allocation, and enhance real-time decision-making for improved network efficiency, service assurance and service delivery

  1. Real-time Network Monitoring

    Continuously monitors network performance and health to achieve proactive monitoring. Utilize AI/ML to predict network failures, congestion & issues for predictive analytics. Drive real-time Insights by analyzing well-governed data collected across your network.

  2. Automated Network Management

    Auto-detect & resolve network faults and issues to move towards Self-Healing Networks. Adjust network configurations dynamically for Automated Configuration and Optimization. Efficiently allocate network resources to meet demand surge proactively.

  3. Service Assurance and Quality Mgmt.

    Accelerate towards E2E service visibility with a comprehensive view of service performance across the entire network. Ensure services meet predefined quality standards with our QoS Management solutions and improve customer experience.

  4. Resource Optimization

    Enable dynamic resource allocation by automatically adjusting network resources based on real-time demand and usage patterns. Optimize network operations to reduce energy consumption and operational costs.

  5. Seamless system Integration

    Execute seamless Integration with your BSS to provide a unified view of network and business operations, enhancing decision-making and efficiency. Achieve cross-domain coordination and build collaboration between network operations and business processes.

  6. AI-Driven Decision Support

    Leverage AI to provide actionable insights for network optimization and strategic planning. Realize decision automation through automated decision-making processes for routine operations and strategic initiatives.

  7. Scalability and Flexibility

    Adopt a Cloud-Native architecture to scale based on demand. Supports integration across various domains & technologies through modularity and Open Architecture frameworks. Improve Multi-Tenancy Support to enhance user experience.

  8. Drive Compliance & security

    Proactively identify and mitigate threats with advanced analytics and automated responses. Ensure regulatory compliance with industry standards, including data protection and privacy laws.

  9. Customer Experience Management

    Achieve proactive service management by anticipating customer needs and optimizing service delivery to enhance user satisfaction. Act on your customer feedback by auto-incorporating feedback into network operations to continuously improve service quality.

ACCELERATORS

BoltSpeed

Pre-configured Managed BSS solution with best-of-breed SaaS products using Salesforce, Aria and others

NeSO

Service Order Management solution to enable order decomposition and enrichment.

NeMA

ROM App to abstract management layer of network, providing centralized mediation for device configuration and management.

NeSA

Service Assurance solution with ability to interface with various network sources and deliver insights.

N360

Real-time network topology visualization app to monitor network fault and performance.

NetBots.AI

Automation framework to handle repetitive operational tasks and leverage AI capabilities.

NeSM

Modelling app to design service and resource models, driving data driven PSR approach.

NetInsight

Graph-based inventory to manage physical, logical and virtual network components.

NeDR

Discover active network equipments and reconcile to feed inventory systems.

Latest success stories

SUCCESS STORIES

Reimagining the Wholesale Fiber Experience for a New US FiberCo – GIGAPOWER

SUCCESS STORIES

Network-heavy architecture built on the cloud in record time

See all success stories
Let’s connect

How can we help?

We'd love to hear from you.

Talk to a consultant

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Managed Programmable WAN services

Transform your E2E legacy WAN through design, engineering, and deployment of SDWAN/SASE. On Day 1, we ensure service delivery & provisioning, technical project management, and NetOps: L1‑L4 support on Day 2.

Tooling and integration frameworks for rapidly building & operating custom managed services for meeting TCO and GTM objectives. Successfully delivered to various Tier‑1 Telcos

Technology‑Labs‑as‑a‑Service for onboarding and harnessing higher volume of new technology to stay ahead of the competition

Rich co‑creation partner ecosystem with leading vendors

Orchestration capabilities to successfully craft and deliver Network‑as‑a‑Service solutions

Open API integration of a leading COTS orchestrator with digital BSS-OSS (North) and SDWAN controllers (South) for the transformation of operator legacy service fulfillment to on‑demand pay‑as‑you‑use WAN services

Open Virtual Exchange (OVX): The OVX brings ready‑to‑use automation use cases, Multi-vendor (MV)‑Lab infrastructure to mirror your environment, and provides self‑serve training, and platforms. It provides a technology vendor marketplace with network‑cloud choices, and SMEs to adopt cloud ISV (Independent Software Vendor) ecosystem services faster

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5G, Network Cloud & Edge Services

Realize early benefits by targeting shorter value-chains through our array of services, crafted to support immediate and long-term 5G transformation and monetization goals. Address vital components required to deliver your MVPs and redesign them through our agile feedback loop. The major components for MVPs include technology exploration, Virtual Network Function (VNF)/Cloud‑native VNF onboarding, benchmarking and certification, Network-Cloud solutions, and MANO + 5G OSS reshaping/integration solutions.

Collaboration with technology labs, co-creation partner ecosystem and Lab‑as‑a‑Service for bootstrapping 5G technology adoption and industrialization

Multi‑component POCs for open source (ONAP and ORAN), VNF onboarding and benchmarking, and interop testing

COTS‑based MANO solutions with Open API integration to incumbent OSS functions

Network-slicing POCs using reference orchestration and devised solutions to resolve the challenges posed by network slice services and lifecycle interdependencies

Collaboration with web‑scale operators to co‑create vertically integrated MEC and Edge Cloud orchestration

Lite Edge Orchestrator (LEO):  The LEO is a domain orchestrator for the 5G edge cloud to provision autonomous edge services and manages domain resources. It combines edge computing, and networking (5G, SDN, SDWAN) control on its southbound and exposes an open API interface for services & macro resources (Eg: TMF 638, 639, 640, etc.) for wider digital integration

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Network Analytics & Assurance

Get E2E network visibility and enable effective network transformation through our solutions for highly disaggregated networks such as Telco Cloud, IT Multi‑cloud, and 5G vRAN/ORAN. Get access to focused engineering and scalable, specialized components and integrate them into your E2E journeys using TM Forum Open APIs.

Enhanced network reliability through advanced engineering use‑cases such as Digital Twin, using components like high‑speed message bus, SIEM solutions, ELK monitoring, RCA, and discovery

Machine‑based high‑resolution and real‑time system forensics during test case runs, using multimodal data (network traces, telemetry, logs, events, and time-series metrics)

Data-sciences ability for non‑classical insights‑driven AIOps solutions for advanced operations such as predictive assurance, and intelligent network capacity prediction

Synapt: Synapt facilitates the evolution of big data analytics into an applied intelligence hub. It leverages intelligent capabilities in web‑scale operators and brings together reusable intelligent microservices to build E2E solutions.

Unified data pipelining

Easy deployment & monitoring

Faster AI/ML training using GPU

Network 360: Network 360, when used as an enabler, delivers real-time 360° network visualization to drive smart decisions.

Intelligent and convergent view of the network

Fulfillment of growing demands for network planning, network operations, and various business user communities

Network Service Assurance (NeSA):  The NeSA is an end‑to‑end service assurance solution over a unified data platform channelized from various sources

Playbook automation, automated root cause analysis, self‑remediation, and predictive maintenance

E2E visibility and advanced analytics functions for customer experience center

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Network Orchestration & Control

Leverage our experience in developing and delivering transformative, intent-driven service orchestration which efficiently co-work with legacy systems via Open API integration. We help you with both – leading COTS orchestration technologies and open-source industry orchestration initiatives.

2‑level approach on a rotational basis – COTS‑focused engineering practices, open-source expertise groups and cross‑skilling solution architects

Partnership with high-caliber OEM engineering services covering the leading technologies – Ciena BluePlanet, Nokia, Cisco NSO, ServiceNow TSM and ONAP

Fiber‑as‑a‑Service: The Fiber‑as‑a‑Service facilitates faster innovation and revenue growth with out‑of‑the‑box fiber capabilities.

Accelerate the quote to order service activation

Scale capabilities aligned to your growth faster with best of breed solution components

Service Modeler: The Service Modeler offers a rich and easy-to-use UI to design service and data models. Other features of this accelerator are as follows:

TMF & MEF Compliance: Loaded Blueprints with the TMF & MEF standards

API specification management: Define API specifications following TMF open APIs and customization

Change management: Change tracker with lifecycle management and version control

Network Service Orchestration (NeSO): The NeSO offers full lifecycle management of services across domains (xNFs) with a centralized service catalog & policy management.

Resource lifecycle management, configuration, activation, and closed-loop control

Single pane of glass for service inventory and topology, with discovery and reconciliation capabilities

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Network Automation and NetDevOps

Leverage our expertise in OSS transformation delivery across the diversity of Telco/DSP environments, and IT automation of multi‑domain hybrid networks and cloud. Transform your cost‑intensive parts of NetOps using our expert user‑defined automation framework or cloud‑age anti‑toil paradigms like Network Reliability Engineering (NRE), and Infrastructure‑as‑Code (IaC).

Data science capabilities to drive inorganic insights-based digital outcomes like network fault predictions, rapid root cause analysis, and the next best action, especially in cost-intensive operational domains

Control over cross‑domain solution development and delivery to achieve E2E agility, using our expertise in NetDevOps and test automation

NetBots.AI: NetBots.AI is a set of network microservices that does the heavy lifting of the repetitive NetOps tasks and improves the efficiency of the network engineers when scaled with a unified GUI and customizable bot catalog.

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Network Services Advisory

Formulate strategies, roadmaps, and blueprints for multi‑domain transport networks, Telco Cloud, multi‑cloud IT Infra, NetOps/NetDevOps, automation & orchestration control solutions. Transform your network with our expertise in network & cloud domain, NetOps transformation delivery, and labs‑led research/exploration in 5G/SDN/NFV/Data Science.

Actionable insights and consensus from multi‑organizational, multi-stakeholder landscapes for vital, yet conflicting priorities like security, interoperability, speed-to-market, and profitability

Evaluation and selection of the right Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) for network transformation landscape

Identification of best‑in‑the‑industry solutions to adopt network of the future, that is service-oriented, flexible, and democratized

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Konsolidierung des Netzwerkinventars

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How to build a solid business case for service & network orchestrator easily

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Strategies to drive efficiency and reduce cost in DSP’s retail billing operations

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Implementing Software-Defined Networking (SDN)-based traffic steering model for video on demand (VoD) services

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Transforming KPN into a digital Telco through SDN-NFV

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Delivering operational excellence through scalable RPA

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Achieving end-to-end service orchestration across hybrid networks

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Imbedding AI and robotics at the core of your operations

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Telecom Consulting Capabilities

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SDN-NFV: Network Transformation

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Emergency-Aware Platform

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Robotic Process Automation

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Employee Engagement at Prodapt

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Employee Engagement at Prodapt

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Business Intelligence & Analytics for MVNOs

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Oil & Gas IoT Solutions

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Churn Prediction Modeling for Communication Service Providers

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Boosting Sales Through Business Intelligence & Predictive Analytics

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Key Elements in Building BI Analytics Solution for Telcos

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Optimizing Telecom Inventory Management Through Business Intelligence & Analytics

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Profitability Analysis for Communications Service Providers

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Real-Time Network Intelligence & Predictive Analytics for Communications Service Providers

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