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Prodapt Red Book

We are very proud to present you with our Red Book. The Red Book explores Prodapt’s view of the connected world. And especially the part Prodapt plays in it.

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We believe in connecting people from diverse backgrounds to achieve our collective goal of accelerating Connectedness™.

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SERVICE / Data Modernization & AI

Take the lead with Data Modernization & AI

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Migrate data & business logic to cloud 3X faster & transform code with GenAI-powered assistants. Get DataStreak.AI!

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SERVICE / Data Modernization & AI

  1. Overview
  2. Differentiators
  3. Industry outlook
  4. service offerings
  5. accelerators
  6. success stories
  7. Insights

Overview

Siloed data & legacy systems resisting AI adoption are the biggest hurdles to enterprise modernization.

Leverage Prodapt’s Data Modernization & AI suite to engineer enterprise data platforms at scale, leverage proven use cases, and fast-forward towards becoming an AI-powered organization with a configurable Team-as-a-Service solution.

75%By 2027, 3/4ths of analytics will be contextualized for intelligent applications through GenAI

50% Half of data analysts will be retrained as data scientists, and data scientists will shift to AI engineers.

DM & AI differentiators

Data

Industry Aligned

Audit and Recommendations

Unified View of customer, NW & Biz Ops Data

existing

Guaranteed Dev
timeline reduction

Regulatory & compliance readiness

40+ PB of data
Cloudified & Modernized

Regulatory & compliance readiness

Recognized as Telecom expert by GCP, AWS, Snowflake & more

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Industry Outlook 1/3

Pre-built, Scalable Solutions

  1. Most AI use cases struggle to go beyond the PoC stage. The Telecom & Tech industries needs scalable solutions that can quickly move from concept to production.
Industry Outlook 2/3

E2E solutioning

  1. Enterprises need future-proof solutioning. With rapid AI innovation, they need deployments that will survive new advancements across SDLC, CX, IT/Networks, & Support Ops.
Industry Outlook 3/3

Unified data models

  1. Enterprises need 'One Data' solutions with reusable architecture, accelerated ingestion, data model, and standard KPI library Data Modernization & AI differentiators.
  1. 1. AI Use Case Factory
  2. 2. Data Engineering
  3. 3. AI Platform & Integrations
  4. 4. AI squads
Service OFFERINGS 1/4

An expanding AI Asset repository comprising proven AI agents and use cases tailored to address specific business challenges and opportunities across the Telecom & Technology value chain

  1. Enhanced CX, Sales & Monetization

    Drive enhanced customer engagement & satisfaction with improved experiences across order-to-cash, assurance and beyond. Drive campaign effectiveness, making billing transparent, less dispute-prone and seamless. Automate Detection of customer sentiment on social media and contact centers, auto-initiate tickets and enhance CX .

  2. Intelligent Network Management

    Combine Prodapt’s Telecom industry expertise and AI’s predictive powers to drive network planning, design, capacity forecasting, fault prediction, and initiate closed-loop remediation to push your network towards the ‘Self-Healing’ status. Automate device outage prediction and dispatch truck rolls in advance to deliver disruption-less connectivity.

  3. Accelerated SDLC & BI

    Streamline and accelerate your software development lifecycle with GenAI-powered SDLC assistants across software design, build, review & release phases.

  4. Gen AI-powered data insights

    Leverage Prodapt's Gen AI-driven solution AskBI to set business and functional context, draft rules & logic, and query a cloud-hosted database for actionable insights across customer and business operations, billing, network management and more.

  5. Customer Insight from cloud-engineered AI models

    Obtaining customer insights can be challenging without efficient data processing tools. Leverage Amazon Sagemaker to create cloud-engineered AI models and get deep insights into customer behavior, preferences, and trends, enabling targeted marketing and personalized customer experiences.

  6. Customer churn prediction

    Leverage the power of Quantum Machine Learning (QML) to analyze large datasets and develop faster predictive models that triangulate on customer likely to unsubscribe soon and initiate remediation to improve customer experience.

  7. Network capacity planning

    Be it Superbowl or Football World Cup, take advantage of AI’s analytical and predictive powers to learn about bandwidth demand spikes in advance. Provision your network in an agile fashion and keep customers engaged in their digital experiences.

  8. Order delay prediction

    Large enterprises often face challenges such as missed SLAs, high customer churn, and compensation liabilities due to order delays and lack of proactive information. Prodapt’s Fibre to the Premises (FTTP) service delivery leverages ML-based predictions, root cause analysis, and overload reduction to predict order delays in advance and deploy high-speed fibre optic connections faster to customer premises.

  9. Gen AI-driven Contact center transformation

    Tap contact center insights to understand customer pain points and build a closed loop of constant improvement. Leverage Gen AI to summarize and analyze voice conversations to detect sentiment and address issues proactively. Deliver contextual knowledge, real-time recommendations to agents during customer conversations and accelerate resolution.

  10. Sentiment analyzer for Social Media Management

    Social media is the first port of call for the digital consumer to praise or put down your brand. Spot customer frustration proactively with our Gen AI-driven sentiment analyzer and initiate remediation before it hurts your brand.

Service OFFERINGS 2/4

Design, build, manage systems and infrastructure that collect, store, and process large volumes of data to drive efficient data analysis, decision-making and business scaling insights.

  1. Data Migration & Modernization

    Modernize data infrastructure to enhance cross-functional access, performance, and scalability with minimal downtime and ensured data integrity. Ensure data consistency, reliability, and security for improved operational efficiency, better decision-making, and drive elevated customer experiences.

  2. Enterprise Data Foundation: Lake, Mesh, Lakehouse

    Build robust data ecosystems with Data Lakes, Meshes, and Lakehouse. supporting scalable, collaborative, and efficient data storage and processing for AI and advanced analytics.

  3. Data Analytics, BI & Visualisation

    Transform raw data into actionable insights with end-to-end analytics, interactive BI dashboards, and compelling visualizations for informed, strategic decision-making.

  4. Data Quality, Governance & Operations

    Ensure accurate, consistent & reliable data with robust governance frameworks, continuous quality monitoring and seamless data operations to drive effective AI outcomes.

Service OFFERINGS 3/4

Develop, deploy & integrate AI models and applications across your organization to power Intelligent operations, enhanced customer experience and simplified tech stack.

  1. Build & Scale AI ecosystems

    Build from the Sandbox environment & workbench to build & test AI use cases, and integrate with multiple systems. Make your AI Environment versatile, including synthetic data, with an engineered & fully integrated platform across multiple partners/hyperscaler infrastructure.

  2. AI guardrails & Explainability

    Build enforcing customizable rules with transparent explainability, fostering trust & compliance. Incorporate real-time monitoring, insightful reporting & user-friendly dashboards, comprehensive audit trails, and access training resources to empower users.

  3. ML/LLM Ops

    Streamline model deployment, monitor performance in real-time, and ensure robust security and compliance. Automated workflows, insightful analytics, and seamless integration existing infrastructure. Improve efficiency, scalability, and reliability of AI systems.

  4. AI Apps & Integrations

    Integrate AI capabilities into your existing systems to enhance efficiency, decision-making, and customer experiences. Adopt Tailored solutions to automate processes, provide actionable insights, and improve scalability.

Service OFFERINGS 4/4

Innovative & configurable team-as-a-service dedicated to developing and deploying AI solutions to drive operational and strategic improvements aligned to your business goals.

  1. Data Squads

    The lifeline of all data initiatives in an Enterprise, the Data Squads can independently handle ingestion and transformation pipeline requirements – from source system analysis to mapping documents to design to actual development, testing and deployment.

  2. BI Squads

    Working closely with the business teams, the BI squads ensure that KPIs get built into the BI warehouse, and that reports are built for end-consumers at the right time.

  3. Classical AI squads

    A lean team of Classical AI experts who focus on a specific business problem, analyze data-driven value realization possibilities, design hypotheses, EDA, feature engineering, and execute the process to train, test, deploy & monitor AI models.

  4. GenAI squads

    A small self-contained startup team focused on delivering quick wins by building and deploying production ready Gen AI use cases leveraging Prodapt’s reusable Gen AI assets and architectural expertise.

ACCELERATORS

Synapt.AI

Gen AI/AI platform delivering predefined use cases across customer, network, billing & Telecom Operations domains

DataStreak.AI

Migrate data & business logic to cloud 3X faster, transform code with GenAI-powered assistants & cut a fast path to data-driven intelligence with DataStreak.AI

Ontology.Data

TMF aligned Graph-based Ontological model covering physical & logical data models for various telco domains.

AskBI

Gen AI powered application to democratize the insights consumption by enterprises.

3X faster data migration & modernization with DataStreak.AI

 Migrate data & business logic to cloud 3X faster, transform code with GenAI-powered assistants & cut a fast path to data-driven intelligence with DataStreak.AI

Co-creating CityFibre's AI-first playbook of enhanced experiences

 Data & AI-led decisioning are at the heart of customer centricity, but not every organization is geared to make the leap. Learn how CityFibre did it with Prodapt & AWS, driving enhanced experiences with cutting edge AI & a fully managed Enterprise Data Platform on cloud.

RELATED SUCCESS STORIES

Cloud

Harnessing Scalable Cloud Infrastructure for Speed and Reliability

Cloud

Driving better decisions with Data Intelligence on Cloud leveraging Snowflake & AWS

Cloud

Embarking data excellence by nurturing a data-driven Culture and Quality

See all success stories

Latest Insight

Cloud

Maximize value from cloud migration

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Cloud

Cure data trust issues in your cloud journey

Cloud

AIOps: Predict & resolve the next outage before it occurs

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See all insights
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Managed Programmable WAN services

Transform your E2E legacy WAN through design, engineering, and deployment of SDWAN/SASE. On Day 1, we ensure service delivery & provisioning, technical project management, and NetOps: L1‑L4 support on Day 2.

Tooling and integration frameworks for rapidly building & operating custom managed services for meeting TCO and GTM objectives. Successfully delivered to various Tier‑1 Telcos

Technology‑Labs‑as‑a‑Service for onboarding and harnessing higher volume of new technology to stay ahead of the competition

Rich co‑creation partner ecosystem with leading vendors

Orchestration capabilities to successfully craft and deliver Network‑as‑a‑Service solutions

Open API integration of a leading COTS orchestrator with digital BSS-OSS (North) and SDWAN controllers (South) for the transformation of operator legacy service fulfillment to on‑demand pay‑as‑you‑use WAN services

Open Virtual Exchange (OVX): The OVX brings ready‑to‑use automation use cases, Multi-vendor (MV)‑Lab infrastructure to mirror your environment, and provides self‑serve training, and platforms. It provides a technology vendor marketplace with network‑cloud choices, and SMEs to adopt cloud ISV (Independent Software Vendor) ecosystem services faster

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5G, Network Cloud & Edge Services

Realize early benefits by targeting shorter value-chains through our array of services, crafted to support immediate and long-term 5G transformation and monetization goals. Address vital components required to deliver your MVPs and redesign them through our agile feedback loop. The major components for MVPs include technology exploration, Virtual Network Function (VNF)/Cloud‑native VNF onboarding, benchmarking and certification, Network-Cloud solutions, and MANO + 5G OSS reshaping/integration solutions.

Collaboration with technology labs, co-creation partner ecosystem and Lab‑as‑a‑Service for bootstrapping 5G technology adoption and industrialization

Multi‑component POCs for open source (ONAP and ORAN), VNF onboarding and benchmarking, and interop testing

COTS‑based MANO solutions with Open API integration to incumbent OSS functions

Network-slicing POCs using reference orchestration and devised solutions to resolve the challenges posed by network slice services and lifecycle interdependencies

Collaboration with web‑scale operators to co‑create vertically integrated MEC and Edge Cloud orchestration

Lite Edge Orchestrator (LEO):  The LEO is a domain orchestrator for the 5G edge cloud to provision autonomous edge services and manages domain resources. It combines edge computing, and networking (5G, SDN, SDWAN) control on its southbound and exposes an open API interface for services & macro resources (Eg: TMF 638, 639, 640, etc.) for wider digital integration

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Network Analytics & Assurance

Get E2E network visibility and enable effective network transformation through our solutions for highly disaggregated networks such as Telco Cloud, IT Multi‑cloud, and 5G vRAN/ORAN. Get access to focused engineering and scalable, specialized components and integrate them into your E2E journeys using TM Forum Open APIs.

Enhanced network reliability through advanced engineering use‑cases such as Digital Twin, using components like high‑speed message bus, SIEM solutions, ELK monitoring, RCA, and discovery

Machine‑based high‑resolution and real‑time system forensics during test case runs, using multimodal data (network traces, telemetry, logs, events, and time-series metrics)

Data-sciences ability for non‑classical insights‑driven AIOps solutions for advanced operations such as predictive assurance, and intelligent network capacity prediction

Synapt: Synapt facilitates the evolution of big data analytics into an applied intelligence hub. It leverages intelligent capabilities in web‑scale operators and brings together reusable intelligent microservices to build E2E solutions.

Unified data pipelining

Easy deployment & monitoring

Faster AI/ML training using GPU

Network 360: Network 360, when used as an enabler, delivers real-time 360° network visualization to drive smart decisions.

Intelligent and convergent view of the network

Fulfillment of growing demands for network planning, network operations, and various business user communities

Network Service Assurance (NeSA):  The NeSA is an end‑to‑end service assurance solution over a unified data platform channelized from various sources

Playbook automation, automated root cause analysis, self‑remediation, and predictive maintenance

E2E visibility and advanced analytics functions for customer experience center

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Network Orchestration & Control

Leverage our experience in developing and delivering transformative, intent-driven service orchestration which efficiently co-work with legacy systems via Open API integration. We help you with both – leading COTS orchestration technologies and open-source industry orchestration initiatives.

2‑level approach on a rotational basis – COTS‑focused engineering practices, open-source expertise groups and cross‑skilling solution architects

Partnership with high-caliber OEM engineering services covering the leading technologies – Ciena BluePlanet, Nokia, Cisco NSO, ServiceNow TSM and ONAP

Fiber‑as‑a‑Service: The Fiber‑as‑a‑Service facilitates faster innovation and revenue growth with out‑of‑the‑box fiber capabilities.

Accelerate the quote to order service activation

Scale capabilities aligned to your growth faster with best of breed solution components

Service Modeler: The Service Modeler offers a rich and easy-to-use UI to design service and data models. Other features of this accelerator are as follows:

TMF & MEF Compliance: Loaded Blueprints with the TMF & MEF standards

API specification management: Define API specifications following TMF open APIs and customization

Change management: Change tracker with lifecycle management and version control

Network Service Orchestration (NeSO): The NeSO offers full lifecycle management of services across domains (xNFs) with a centralized service catalog & policy management.

Resource lifecycle management, configuration, activation, and closed-loop control

Single pane of glass for service inventory and topology, with discovery and reconciliation capabilities

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Network Automation and NetDevOps

Leverage our expertise in OSS transformation delivery across the diversity of Telco/DSP environments, and IT automation of multi‑domain hybrid networks and cloud. Transform your cost‑intensive parts of NetOps using our expert user‑defined automation framework or cloud‑age anti‑toil paradigms like Network Reliability Engineering (NRE), and Infrastructure‑as‑Code (IaC).

Data science capabilities to drive inorganic insights-based digital outcomes like network fault predictions, rapid root cause analysis, and the next best action, especially in cost-intensive operational domains

Control over cross‑domain solution development and delivery to achieve E2E agility, using our expertise in NetDevOps and test automation

NetBots.AI: NetBots.AI is a set of network microservices that does the heavy lifting of the repetitive NetOps tasks and improves the efficiency of the network engineers when scaled with a unified GUI and customizable bot catalog.

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Network Services Advisory

Formulate strategies, roadmaps, and blueprints for multi‑domain transport networks, Telco Cloud, multi‑cloud IT Infra, NetOps/NetDevOps, automation & orchestration control solutions. Transform your network with our expertise in network & cloud domain, NetOps transformation delivery, and labs‑led research/exploration in 5G/SDN/NFV/Data Science.

Actionable insights and consensus from multi‑organizational, multi-stakeholder landscapes for vital, yet conflicting priorities like security, interoperability, speed-to-market, and profitability

Evaluation and selection of the right Original Equipment Manufacturers (OEMs) and Independent Software Vendors (ISVs) for network transformation landscape

Identification of best‑in‑the‑industry solutions to adopt network of the future, that is service-oriented, flexible, and democratized

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Konsolidierung des Netzwerkinventars

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How to build a solid business case for service & network orchestrator easily

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Strategies to drive efficiency and reduce cost in DSP’s retail billing operations

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Implementing Software-Defined Networking (SDN)-based traffic steering model for video on demand (VoD) services

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Transforming KPN into a digital Telco through SDN-NFV

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Delivering operational excellence through scalable RPA

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Achieving end-to-end service orchestration across hybrid networks

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Imbedding AI and robotics at the core of your operations

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Telecom Consulting Capabilities

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SDN-NFV: Network Transformation

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Emergency-Aware Platform

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Robotic Process Automation

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Employee Engagement at Prodapt

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Employee Engagement at Prodapt

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Business Intelligence & Analytics for MVNOs

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Oil & Gas IoT Solutions

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Churn Prediction Modeling for Communication Service Providers

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Boosting Sales Through Business Intelligence & Predictive Analytics

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Key Elements in Building BI Analytics Solution for Telcos

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Optimizing Telecom Inventory Management Through Business Intelligence & Analytics

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Profitability Analysis for Communications Service Providers

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Real-Time Network Intelligence & Predictive Analytics for Communications Service Providers

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