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SUCCESS STORIES / NUBE

La solución impulsada por Google Anthos acelera el lanzamiento de nuevos servicios de semanas a días

Cómo las aplicaciones nativas de la nube y la automatización transformaron a un gigante irlandés de las comunicaciones para que estuviera preparado para el futuro

Background

Con el mercado cambiando rápidamente, se espera que las empresas sean más competitivas que nunca. La agilidad se ha convertido en algo crucial para el éxito empresarial hoy en día. Por otro lado, la rápida evolución de las expectativas de los clientes impulsa la necesidad de implementar nuevos servicios y funciones en el panorama de TI más rápido. Para lograr este objetivo, las empresas están adoptando DevOps y las capacidades de la nube.

DevOps fomenta la colaboración entre las operaciones de TI y los equipos de desarrollo de software para mejorar la prestación de servicios más rápido a los clientes. La adopción de la nube facilita esto en mayor medida y mejora aún más la agilidad y la optimización de costos. La multinube ofrece más flexibilidad y las mejores características de su clase que ayudan a las empresas a superar estos desafíos.

Sin embargo, la mayoría de las empresas se enfrentan a desafíos debido a muchos procesos manuales en su ecosistema de DevOps y en la nube, lo que dificulta su capacidad para implementar servicios más rápido. Además, varias ineficiencias en la gestión y orquestación del proceso DevOps hacen que la entrega de software sea lenta, tediosa, propensa a errores e inestable.

En tal situación, ¿cómo pueden los proveedores de servicios acelerar sus despliegues de servicios con la máxima estabilidad y calidad?

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2.5X LIBERACIÓN MÁS RÁPIDA DE LOS SERVICIOS

"APLICACIONES NATIVAS DE LA NUBE CREADAS EN 4 SEMANAS"

SE HA REDUCIDO EL CICLO DE DESARROLLO DE DÍAS A MENOS DE 3 HORAS.

Client Situation

Nuestro cliente, un gigante de los servicios de comunicación en Irlanda, se enfrentó a desafíos para lanzar nuevos servicios más rápido y llegar a los clientes antes que su competencia. Adaptarse a métodos ágiles eficaces y eliminar las limitaciones de calidad fue un gran desafío.

No podían hacer frente a la transformación digital, carecían de escalabilidad y la automatización de lanzamientos obstaculizaba su capacidad para ofrecer funciones, mejoras y correcciones de errores de productos más rápido.

Buscaban el socio tecnológico adecuado para abordar este problema.

La solución basada en Google Cloud de Prodapt permitió al cliente deleitar a los clientes con un despliegue más rápido de nuevos servicios.

Diagnosis

A pesar de transformar el proceso de negocio, el cliente tardaba hasta 2 meses en sacar al mercado nuevas funcionalidades. Ya habían transformado sus aplicaciones críticas en microservicios. Pero aún así, había muchas tareas repetitivas en su ciclo de vida de desarrollo e implementación de software, que se realizaban manualmente. Creó un enorme margen de errores y retrasos. Además, la adopción de un ecosistema multinube ha agravado aún más la complejidad.

Solving It

Modernizamos las aplicaciones heredadas para que sean nativas de la nube y estén alojadas en la plataforma en la nube de Google para lograr escalabilidad, confiabilidad y acelerar la entrega de servicios.

Creamos una capacidad de gestión y orquestación de la nube híbrida con Google Anthos para permitir a nuestro cliente gestionar las aplicaciones en las instalaciones y en múltiples plataformas en la nube a través de una vista unificada.

Nuestras canalizaciones de CI/CD automatizadas de extremo a extremo sin intervención con pruebas automatizadas integradas permitieron una implementación más rápida e incorporaron los comentarios necesarios. Habilitamos un ecosistema de herramientas de código abierto, independiente del proveedor y nativo de la nube que ayudó al cliente a evitar la dependencia del proveedor. También facilitó el monitoreo y proporcionó visibilidad operativa a través de la vista en tiempo real del estado de la aplicación, los servicios y la infraestructura.

Nuestra solución ayudó al cliente a crear aplicaciones nativas de la nube en 4 semanas. Pudieron mejorar drásticamente su ciclo de implementación de días a menos de 3 horas. El cliente ahora podía presentar sus servicios 2.5 veces más rápido.

abril 26, 2022

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NUBE

El modelado predictivo ayuda a detectar a los clientes insatisfechos y a retenerlos también

Cómo un proveedor de comunicaciones con sede en LATAM empleó la tecnología de aprendizaje automático (ML) para reducir la pérdida de clientes y aumentar el ROI de marketing

NUBE

Del pantano de datos a un lago de datos: no es un juego de niños

Cómo un lago de datos nativo de la nube escalable y flexible habilitado por tecnologías sin servidor ayudó a un proveedor de servicios líder en América Latina a tomar decisiones basadas en datos

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